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Returns & Exchanges
We want you to love your glow; if you are not completely satisfied with your INNBEAUTY Project purchase, we offer easy returns on gently used products within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
3
Pack Your Products
Securely place the products in their original packaging or a sturdy mailer and attach the return shipping label to the outside.
4
Drop Off and Refund
Drop your package at the designated carrier location; once received and inspected, your refund will be processed to your original payment method.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing